Pasay City, Philippines -- To acquaint call center officials and agents on proper procedures in case of fire, the Pasay City Bureau of Fire Protection (BFP) conducted a surprise fire drill at two buildings primarily being occupied by call center companies at the Mall of Asia Complex.
Pasay City Fire Marshal C/Insp. Douglas Guiyab said he sent a team to spearhead the fire and earthquake drill at the One E-Com and Two E-Com buildings owned by the SM group of companies on Harbor Drive, SM Mall of Asia.
“We have to check the level of preparedness of these buildings where thousands of call center agents are working, as well as train building occupants on how they should act during fire incidents,” said Guiyab.
During the drill, the Pasay Fire Bureau personnel coordinated with the Special Rescue Unit (SRU) of the BFP-National Capital Region in rappelling and high-angle rescue exercises.
Recent Comments